Privacy Policy
The company "ELEFTHERIOU NIKOLAOS - ELECTRIC DEVICES" with VAT number 046291049 (the "Company" or "we") recognizes how important it is to protect the personal data of users ("users" or "you") of its website www. eleftheriou-elektro.gr (the "Website"). The purpose of this Privacy Policy (the "Policy") is to explain to you, in a simple and understandable way, what information is collected during your visit to the Website, for what purpose and what choices you have regarding this information.
We would like to inform you that the processing of your personal data, which is carried out through the Website but also in the context of any communication or transaction you have with our Company, is carried out in accordance with the applicable personal data protection legislation, including the General Regulation (EU ) 2016/679 on Data Protection (GDPR).
Your use of our Website and services constitutes your unconditional acceptance of this Policy, our Cookies Policy and our Terms of Use. For this reason, we invite you to study them carefully. If you do not agree, please refrain from using the Website and our services.
1. Personal Data Controller Responsible for all personal data processing activities carried out through the Website, as well as in the context of any communication and/or transaction you have with us, is the Company, with headquarters in Athens Attica, Acharnon 323, Patisia.
2. What Information do we collect about you? When you browse the Site, use our services, communicate or transact with the Company, we collect information that relates to you and that allows you to be identified, directly or indirectly in conjunction with other information ('Privacy'). This information is collected when you provide it to us voluntarily or simply by analyzing your behavior on the Website. Particularly:
2.I) Data you share with us Data voluntarily provided by you when you interact with the Website and use our services (e.g. when you register on the Website to receive our newsletter, when you purchase a product, when you participate in a competition ), include the name, e-mail address/email address, postal address for sending the products, billing address for the order (if it is different from the shipping address), telephone (landline and mobile), invoicing information (company name, profession, VAT number and DOU), as well as the content of any comments or requests you choose to send us. In the event that you request the delivery of products to a third party - recipient, you acknowledge that you have sole responsibility for the information and consent of this person to the disclosure of his personal data to the Company, in accordance with this Policy, and the Company bears no responsibility. To complete an order, you will also be asked for credit/debit card information (if you choose to pay with a credit/debit card), in which case the information in question is entered directly into the secure environment of the partner bank's payment service, without being stored in the Our website.
2.II) Browsing Data As part of the normal operation of the Website, information is collected about the users, the transmission of which is done automatically, using internet communication protocols. Although we do not collect this information to associate it with a specific user, it is possible that, in combination with other data held by third parties, it may allow you to be identified. For this reason, this information also constitutes 'personal data' and is treated and protected accordingly. This information includes information about your operating system, Internet Protocol address (IP address), domain name of your device, type of device (e.g. smartphone, computer, tablet), as well as the general history of your movement on our Website (eg pages you visited, products you viewed, search terms you used, etc.); Through this data, we hope to improve the quality of the Website and the services we offer. Also, this data may be combined with other data you provide to us in order to provide you with more personalized content based on your interests. For more information, please read carefully our Cookie Policy.
3. Special Categories of Personal Data The Company does not collect and does not wish to be notified of special categories of data (sensitive personal data), in the context of the operation of the Website.
4. Why and How We Process Your Personal Data? The Company processes your personal data when one or more of the following conditions/legal bases apply: i) because you have consented to the processing of your data (e.g. when you request to register in our newsletter), ii) because the processing of your data is necessary for the fulfillment of our contractual obligations (e.g. when you purchase products through the Website), iii) because the processing of your data is required by law (e.g. e.g. compliance with a tax obligation) and/or iv) because we have a legitimate interest in processing your personal data (e.g. defending rights before courts and authorities).
In particular, the Company processes your data for the following purposes:
a) To respond to your requests and provide you with the services you have requested (e.g. creating an account on its Website, sending a password in case you forget it, registering on the recipient list of its newsletter and deleting you from it, providing information about a product).
b) To manage the transaction between us (e.g. managing an order you place through the Website, informing you about the existing stock, informing you about the stages of processing your order, transport and delivery of your goods, issuing relevant documents) .
c) For the purposes of marketing, advertising and generally promoting the Company's products and services, including sending commercial information and promotional messages, as long as you have consented to receive such communication.
d) To conduct market/customer satisfaction surveys, in order to analyze and improve the level of services we provide to you and your experience on the Website, if you have consented to participate in such surveys.
e) To provide personalized services, where possible, and personalized information, based on your needs and preferences (through profiling), if you have consented to the analysis of your consumer behavior by automated methods (profiling).
f) To comply with laws that require the Company to process certain categories of data, including regulations for contests, sweepstakes, as well as tax or customs provisions.
g) To detect or prevent any misuse of the Site or any fraudulent activities occurring through it, to investigate any violation of law, rule or regulation, and to protect our rights, property and safety, and that users or third parties.
5. Who Has Access to Your Personal Data?
The Company does not sell, exchange, rent personal data to third parties, natural or legal persons. Access to your personal data may, as the case may be:
a) Duly appointed external partners of the Company who act on its behalf as processors and assist it in the operation of the Website and in the provision of services to the public (internet service providers, IT systems support, newsletter sending service providers, market research companies, (express) transport companies or group shipping of products).
b) Selected persons who have been authorized by the Company to process personal data for the performance of activities related to the operation of the Website and are bound by an obligation of confidentiality (e.g. Company staff).
c) Suppliers of the Company, who assist us in the execution and/or delivery of orders.
d) Payment providers/banks (when making a payment by the user via credit/debit card).
e) Public authorities, agencies, services, including tax authorities, as long as this is required in compliance with the applicable law.
f) In the event that the Company undergoes a business change, your data may be transferred. In this case, the Company will make every effort to inform you by e-mail or by any other convenient means of the change in the control of your personal data, while giving you the opportunity to exercise your rights, including the right to delete them.
6. Transfer of Data outside the EU. and provision of guarantees Personal data may be transferred outside the EU, to a backup service provider established in the USA, registered in the Privacy Shield system, which acts as an executor processing on behalf of our Company. We would like to assure you that in the limited and necessary circumstances that your personal data will be transferred outside the EU, the Company will take every necessary measure and provide every available guarantee, in order to ensure the privacy and protection of your data.
7. Retention Time of your Personal Data The Company keeps your personal data for as long as is necessary in order to fulfill the purposes described in this Policy. After this period of time, all data will be deleted or anonymized, unless the law requires them to be kept for a longer period. The criteria applied by the Company to determine the retention time of the data include the following: i) as long as the relationship between us lasts, ii) if the processing is based on your consent, from the moment you grant it until the moment it is withdrawn, unless further retention is required to protect the interests of the Company (under iv below) – it is specified that the withdrawal of consent does not affect the lawfulness of the processing based on the consent, iii) as necessary for the Company to be in compliance with a legal obligation that borne by it, iv) as required given the legal position in which the Company may find itself (e.g. defense of interests and dealing with claims before courts).
8. What are your Rights in relation to your Personal Data?
As your data subject, you have the following rights which you can exercise at any time:
i) To request confirmation as to whether your personal data is being processed by the Company and, if so, to obtain access to it, as well as to receive a copy of it.
ii) To request the correction of inaccurate data, the updating of your data or the completion of incomplete data.
iii) Request the deletion of your data if it is not necessary or if you consider that it has been unlawfully processed.
iv) To request the restriction of the processing of your data, when you feel that this personal data is inaccurate or the processing is unnecessary or illegal.
v) To withdraw your consent to the processing of your data, when this serves as a legal basis for processing.
vi) Submit a complaint to the Greek Personal Data Protection Authority.
vii) Conditionally request the portability of your data, i.e. receive a copy of your data in a structured, commonly used and machine-readable format, as well as request its transmission to another controller.
viii) Object to the processing of your data.
If you have any questions, wish to receive more information about the processing of your personal data or wish to exercise your rights, as provided for by applicable law, you can contact us through the Website by completing a Contact Form on Personal Data Matters, which you can find HERE.
9. Personal Data of Minors The Company does not address and does not knowingly collect data concerning minors. If minors voluntarily visit our Website, the Company bears no responsibility. Parents/guardians can prevent a minor from accessing the Website by using readily available programs that control access to the Internet or to certain websites. In any case, if the Company becomes aware that the user is a minor, we will not use or retain their personal data.
10. Third-Party Websites and Links The Website may contain links (links, hyperlinks), advertising banners and references to third-party websites, platforms or applications (collectively, third-party websites), the control of which does not belong to the Company. Likewise, access to our Website may be obtained through links found on third-party websites, which the Company does not control. We would like to point out that third party websites may collect your personal data for their own processing purposes. The Company does not guarantee the level and quality of each website to which it refers through links, nor does it assume any responsibility for the content of websites that do not belong to it and/or for the conditions of collection and processing of personal data applied to them. Following the above, we invite you to be particularly careful and check the terms and policies (privacy/cookies) governing third-party websites, as they may differ significantly from ours.
11. Security of Personal Data The Company has implemented appropriate technical and organizational measures to protect your personal data. All personal data collected by the Company are stored and processed in such a way as to minimize the risk of their (accidental) loss, destruction or violation. For orders through the Website, our Company uses the Secure Sockets Layer (SSL) protocol in order to ensure the protection of your personal data. This system encrypts your information before sending it over the internet and is among the best software available today for secure trading transactions. Personal security is also provided to users by the password they set when registering on the Website, for this reason we invite you to keep your passwords safe and protect them from unauthorized access. The Company, however, cannot guarantee the complete security of your data from persons who will try to circumvent the security measures and/or prevent the transfer of data over the Internet.
12. Changes to the Privacy Policy This Policy may be modified at any time, at the Company's sole discretion. For this reason, we invite you to check this Policy regularly, so that you are aware of any modifications to it. Any change to this Policy will be effective from the moment it appears on this page, and will be clearly marked with the date of the last update.